TERMS & CONDITIONS
1. Use of Website
You agree to use our website responsibly and not engage in activities that harm the site or disrupt services.
2. Product Information
We sell:
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Authentic crystals
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Healing stones
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Energized rudraksha
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Pooja samagri
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Bracelets, malas, idols & spiritual accessories
Products are photographed under good lighting; actual color/shape may vary slightly due to natural variations.
3. Orders & Payments
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All payments are processed securely via Razorpay.
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Cash on Delivery (COD) is available for selected pin codes.
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We reserve the right to refuse any suspicious or fraudulent order.
4. Shipping Policy
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We deliver across India within 5–7 working days.
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Delivery delays may occur due to unforeseen courier or logistics issues.
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Tracking details are provided for all orders.
5. Return & Refund Policy
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Due to the sacred and energetic nature of spiritual products, we do not accept returns once the order is delivered.
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Refunds are only provided for:
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Order cancellation before dispatch
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Lost/damaged shipment (with proof)
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Payment issues (duplicate charge, failed transaction)
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To raise a concern, email: support@shyamacrystalhub.com
6. Cancellation Policy
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Orders can be cancelled before shipping.
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Once shipped, cancellation is not allowed.
7. Pricing
Prices may change without prior notice.
Final price at checkout is considered valid.
8. Limitation of Liability
We are not responsible for:
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Misuse of spiritual items
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Incorrect usage recommendations
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Any indirect or incidental damages
All products are meant for spiritual & wellness purposes, not medical treatment.
9. Intellectual Property
All content, images, logos, and branding belong to ShyamaCrystalHub. Unauthorized use is prohibited.
10. Contact Us
For queries or support:
📧 shamacrystalhub@gmail.com