PRIVACY POLICY
1. Information We Collect
We may collect the following details:
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Personal information: Name, email address, phone number, billing/shipping address.
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Payment information: Processed securely through Razorpay. We do not store your card or banking details.
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Order information: Products purchased, order history, transaction details.
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Automatically collected data: IP address, device type, browser, pages visited (for analytics & site improvements).
2. How We Use Your Information
We use your information to:
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Process and deliver your orders.
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Communicate regarding orders, deliveries, and support.
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Improve website performance and user experience.
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Provide customer support.
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Prevent fraud and ensure secure transactions.
3. Payment Security
All online payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway.We never store card details, UPI IDs, CVV, or bank information.
4. Cookies
We use cookies to:
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Improve browsing experience
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Remember cart items
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Analyze website performance
You may disable cookies through your browser settings.
5. Sharing of Information
We do not sell or trade customer information.
We may share data only with:
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Courier partners (for delivery)
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Razorpay (for payment processing)
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Legal authorities if required by law.
6. Data Protection
Your personal information is protected with industry-standard encryption and security practices.
7. Your Rights
You can:
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Request details of your stored data
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Ask for correction or deletion
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Opt out of marketing communication
Write to: shamacrystalhub@gmail.com
8. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page.
9. Contact Us
For privacy-related queries, contact: